How CrestHaul collects, uses, and protects your information.
CrestHaul LLC (“CrestHaul”, “we”, “us”, or “our”) is a licensed freight broker (USDOT 4683433 · MC-56480811) providing freight brokerage services to shippers and carriers across Texas, Oklahoma, and New Mexico. This Privacy Policy explains how we collect, use, and protect your information when you use our services, website (cresthaul.com), or interact with our applications.
We may collect the following types of information:
We use the information we collect to:
We do not sell your personal information. We may share information with:
We implement industry-standard security measures to protect your information, including encrypted data storage and secure communication channels.
You have the right to access, correct, or delete your personal information. Contact us at dispatch@cresthaul.com to exercise these rights.
CrestHaul LLC operates an SMS notification program to communicate load offers, dispatch updates, rate confirmations, and operational notifications to carriers and shippers who have provided their mobile phone number and opted in to receive text messages.
Consent: By providing your mobile phone number through our carrier onboarding form, shipper request form, or any other point of contact with CrestHaul, you expressly consent to receive recurring automated text messages from CrestHaul LLC at the number provided. Consent is not a condition of any purchase or service.
Message Frequency: Message frequency varies based on load activity. Carriers actively working with CrestHaul may receive multiple messages per day related to load offers, acceptance confirmations, and operational updates. Shippers will receive messages related to their specific freight requests and delivery updates.
Message & Data Rates: Message and data rates may apply. Contact your wireless carrier for details on your plan's messaging rates.
How to Opt Out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS will be sent unless you re-enroll. Note that opting out of SMS may limit our ability to communicate time-sensitive load offers and dispatch information.
How to Get Help: Reply HELP to any message for assistance, or contact us directly at dispatch@cresthaul.com or 432-897-2480.
Non-Sharing of Mobile Numbers: CrestHaul LLC does not sell, rent, share, or disclose your mobile phone number to third parties for their marketing purposes. Mobile numbers collected through our SMS program are used solely for operational communications related to freight brokerage services. Mobile numbers may be shared only with our telecommunications service providers (such as Twilio) who transmit messages on our behalf, or as required by law.
Supported Carriers: SMS messaging is available on all major U.S. wireless carriers. CrestHaul LLC is not liable for delayed or undelivered messages.
Our website may use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences.
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a revised effective date.
If you have questions about this Privacy Policy, contact us at: