Privacy Policy

CrestHaul LLC  ·  Last updated: June 2026

1. Introduction

CrestHaul LLC (“CrestHaul”, “we”, “us”, or “our”) operates as a trucking dispatch company providing dispatch services to owner-operators and carriers. This Privacy Policy explains how we collect, use, and protect your information when you use our services, website (cresthaul.com), or interact with our applications.

2. Information We Collect

We may collect the following types of information:

• Contact information (name, email address, phone number)
• Business information (company name, MC number, DOT number)
• Location data (for load tracking and dispatch purposes)
• Document information (CDL, insurance certificates, carrier packets)
• Usage data (how you interact with our website and services)

3. How We Use Your Information

We use the information we collect to:

• Provide dispatch and load matching services
• Communicate with carriers and brokers regarding loads
• Process invoices and payments
• Comply with DOT/FMCSA regulatory requirements
• Improve our services and customer experience
• Send service-related communications via SMS and email

4. Information Sharing

We do not sell your personal information. We may share information with:

• Freight brokers as necessary to facilitate load assignments
• Service providers who assist in our operations
• Regulatory authorities as required by law

5. Data Security

We implement industry-standard security measures to protect your information, including encrypted data storage and secure communication channels.

6. Your Rights

You have the right to access, correct, or delete your personal information. Contact us at dispatch@cresthaul.com to exercise these rights.

7. SMS Communications

By providing your phone number, you consent to receive SMS communications related to dispatch services, load updates, and operational notifications. You may opt out at any time by replying STOP.

8. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: dispatch@cresthaul.com
• Phone: 432-897-2480
• Address: 14333 FM 121, Unit 3 · Van Alstyne, TX 75495
• Website: cresthaul.com